Call Centre Association of Thailand (CCIA)

The Call Centre Industry Association of Thailand (CCIA) is a not for profit organization. Over the years it has enjoyed immense growth and activity. It is run by industry professionals on a voluntary basis. CCIA's mission is to promote and give recognition to the Call Center industry in Thailand and those who are employed in Call Centers. It actively promotes continuous professional development of call centre professionals, provides professional standards and skills recognition, research and benchmarking data and provides a forum for knowledge sharing and networking across the industry.


NexEntel is a leading provider of next-generation communications solutions that serve Voice over Internet Protocol (VoIP), unified communications,and contact center for business customers. Our solutions are designed to provide business benefits to our customers with a focus on customer satisfaction.


At Cisco (NASDAQ: CSCO) customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success. The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. Husband and wife Len Bosack and Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices located in different buildings but were unable to due to technological shortcomings. A technology had to be invented to deal with disparate local area protocols; and as a result of solving their challenge - the multi-protocol router was born. Since then Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate.


Jabra markets a broad range of hands-free solutions for mobile phones, contact centers, offices and Unified Communications. Jabra's award winning product range includes the world's best-selling Unified Communications, Bluetooth®, corded and wireless headsets.


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