Michael Graham-Hyde - Chief Operations Officer

Michael is currently Chief Operations Officer at Caelen Wright Associates responsible for implementing and managing all necessary operational procedures and tools to manage the business to the P&L commitment. He is also Co-Chairman and VP of IGA Partners Hong Kong Ltd an Asian based business consulting practice.

Michael has over 30 years’ experience in executive positions managing successful sales/marketing and channel/business consulting operations in major international markets with an emphasis on Asia. He grew Asian consulting services revenue to US $100M in 3 years through sales, marketing, partner and channel development, establishing over 20 service partnership agreements in 10 Asian countries such as China, Hong Kong, Singapore, Thailand for Tandem Computers. Michael implemented a management solution strategy that grew Teletech Holdings from $500MM to $1B. He also reengineered a $50MM operating budget saving 25% for a large financial services company. He also has in-depth experience of acquisition integration with Lucent Technologies (Ascend Communications & INS) and Compaq Computers (Tandem Computers & Digital Equipment). Michael’s worldwide business consulting and operations acumen is gleaned from senior management experience in global organizations in companies such as American Express (Snr. Manager), Tandem/Compaq Computers (GM/VP), Ascend Communications (VP Sales & Marketing), Lucent Technologies (SVP) and Teletech Holdings (CMO). Other leadership roles include: Executive VP, Lighthouse Holdings; VP Sales and Marketing, Ascend Communications; VP and General manager Financial Services practice, Compaq Computers 

 

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